We see that the activation email has been delivered to your email address but we suspect that it might have been received under Spam, Junk Emails or quarantined email folder due to the security level of your anti-virus/spyware programs. When you login to Remo ONE account, you can see the license key on the home-page. In this email, you will have the license key and a link to setup your Remo ONE account. The activation email will have the subject name as 'Remo Outlook Backup and Migrate - Product Activation'. Also, when you complete the purchase, then you will receive the order confirmation email along with your invoice copy and you will also get the activation email to the registered email address. Because this functionality is enabled only when you activate the software.

But when you try to restore/transfer, the software prompts you to purchase. But the trial version has some limitations, using which you can only take the backup of your Outlook data. The trial version would give you a fair idea about the backup and migrate software. We would like to inform you that we provide a free trial version and we recommend our users to use the trial version before purchasing the software. The inconvenience caused is deeply regretted. Hi Jan, Please do accept our sincere apologies for the inconvenience caused to you. I look forward to getting rid of the rest of my dupes soon. My one suggestion for the future is for your helpdesk to address the fact that your pictures can not be removed if they are on a cloud early for anyone thinking the program doesn't work. They were very patient with me, although I suspect there was eye rolling on that end🤣. I haven't had time to download the rest, but now that I know how to do it, I am looking forward to going through the rest. I plugged in my photostick and it worked beautifully. The pictures need to be in folders on my desk top. Finally he explained that I could not access pictures on my one drive and google cloud.

Finally I asked if one of them could take over control of my computer to help me with this. They were thinking that I was having trouble downloading it and I was thinking that the program didn't work. But we kept going around in circles for a couple of days. Over the next few days I worked with Matt Leipus, Tim White and Nick Bryan. Made a ticket for help, ticket number 533037. I was only able to erase about 10 pictures. I would finally be able to get rid of so many pictures. When I downloaded Remo duplicate photos remover I was so excited.

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